Job Summary:
The Admission Centre Manager is responsible for overseeing the entire admission process at the Virudhunagar centre. This includes managing daily operations, leading a team of admission counselors, driving student enrollments, and ensuring a smooth and effective admission experience for prospective students. The role requires strong leadership, communication, and organizational skills.
Key Responsibilities:
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Oversee and manage day-to-day operations of the admission centre.
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Lead a team of counselors and support staff to meet admission targets.
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Organize and conduct admission drives, open houses, and outreach activities.
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Counsel prospective students and parents regarding courses, eligibility, and application procedures.
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Maintain accurate records of inquiries, applications, follow-ups, and conversions.
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Coordinate with academic departments and main campus for seamless admission processing.
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Prepare and present daily, weekly, and monthly reports to the regional and central teams.
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Ensure high standards of customer service and professionalism within the admission centre.
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Monitor competitor activity and suggest improvements in outreach strategies.
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Handle grievance redressal and ensure timely resolution of admission-related issues.
Qualifications:
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Bachelor’s degree required; Master’s preferred in Management, Education, or related field.
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Minimum 3–5 years of experience in admissions, student counseling, or educational management.
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Proven leadership experience in a target-driven environment.
Key Skills:
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Strong communication and interpersonal skills
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Team management and leadership
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Data handling and reporting
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Customer service and problem-solving abilities
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Proficiency in MS Office and CRM/ERP tools