Short summary of the job:
Greet and assist visitors, parents, and students in a courteous and professional manner.
Handle incoming calls, emails, and walk-in inquiries, providing prompt and accurate information.
Maintain visitor logs and ensure effective communication within the office.
Manage appointment scheduling and meeting coordination.
Ensure the reception area remains clean, organized, and welcoming at all times.
Provide detailed information on courses, fees, facilities, and admission procedures to prospective students and parents.
Follow up on leads through calls, emails, and messages to support admission conversions.
Assist with application forms, documentation, and coordinate with the admissions team throughout the enrollment process.
Keep accurate and up-to-date records of inquiries, follow-ups, and admissions in the CRM system.
Support and participate in admission campaigns, educational fairs, and promotional events as required.
